May 18, 2012 
Support Desk » Knowledgebase

Knowledgebase Categories

Knowledgebase articles are categorized. Please select which category you would like to browse. You can also use the Search feature below the Main Categories to search the Knowledgebase or the entire Support Site. You do not need to Log in to use the Knowledgebase.

General Questions (26) Installation (10)
Can Minerva Health Manager run on a MAC?Does the Personal Edition contain information on my family history? (siblings, parents, aunts, uncles, grandparents, etc.) as to health status and, where applicable, when and why they died?How can I get help from within the program? more topics What are the requirements to download and run Minerva Health Manager? How long will the download take? What if my computer crashes or I buy a new computer and need to re-install Minerva Health Manager? more topics
Using Minerva (27) Minerva Flash Drive (12)
How can I view my Health Records on my mobile phone or device using Minvera Health Manager?Is there a Quick Start Guide?How can I get help from within the program? more topics What if I lose my Minerva Flash Drive?What do I do if my Minerva Flash Drive does not work, or is defective when I receive it?How many images can the Minerva Flash Drive hold?more topics
Apps for Mobile Phones and Devices (5) Error Messages (3)
How can I view my Health Records on my mobile phone or device using Minvera Health Manager?How do I use the Minerva PHR Viewer on my iPhone, iPod touch, or iPad?How do I use the Minerva PHR Viewer on my Android phone or device?more topics What does Error code -40005 mean?What does Error code -10006 mean?What does Error code -10004 mean?more topics
Software Updates (4) Safety and Privacy (5)
What's New in Minerva Health Manager v9.0?What's New in Minerva Health Manager v8.1?How do I get software updates?more topics Will my health records be safe with Minerva Health Manager?Are my health records stored on the Internet?Will my employer or health insurance provider be able to access my Minerva Health Manager on my computer?more topics
Customer Service (4)
How do I place an International Order?Can I return Minerva Health Manager?Can I return an additional flash drive I purchased and don’t need?more topics
 Articles
 Can I store insurance information?
 Yes, you can store all of your insurance information for easy reference, including health, dental and life. Click here for list of Product Features.
 Is Minerva Health Manager reimbursable by insurance?
 Personal health record software, such as Minerva Health Manager, is generally not reimbursed under most insurance policies. Talk to your health insurance carrier if you are unsure.
 Back
Log in [Lost Password] 
E-mail:
Password:
Remember Me
 
 Main Categories
 
Search
 
 Items of Interest